Contact Us
We welcome questions, feedback, bug reports, and suggestions. Use the contact information below to reach our team — we read and consider every single inquiry.
General Enquiries & Support
What to Include in Your Message
To help us investigate and respond effectively, please provide relevant context in your note:
- Bug reports — Describe what you expected to happen versus what occurred, including your browser name, browser version, and operating system.
- Feature requests — Explain your use case and why the requested enhancement would improve your writing workflow.
- General questions — Ask freely; no formal template or ticketing system required.
Frequently Discussed Topics
Why does the word count differ from Microsoft Word or Google Docs?
Different text editors apply slightly varying rules for hyphenated words, punctuation, and Unicode line breaks. Accurate Word Counter uses a standard whitespace and linguistic boundary parser. If you observe an unexpected discrepancy, please send a short sample snippet.
The tool is not functioning in my browser
Ensure JavaScript is enabled in your browser settings. Accurate Word Counter executes all computational analysis locally in your browser session.
Requesting an updated social media character limit
Platform constraints change periodically. If an API or platform has updated its character restrictions, please email us with the official platform reference link.
Privacy and data processing inquiries
Please consult our Privacy Policy for details on local in-browser processing. Privacy Policy →
We typically review and respond to inquiries within 2 to 5 business days. Thank you for helping us continuously refine Accurate Word Counter.