Contact Us

We welcome questions, feedback, bug reports, and feature suggestions. Use the contact information below to reach us — we read every message.

What to Include in Your Message

To help us respond quickly, please include as much relevant detail as possible:

• Bug reports — describe what you expected to happen vs. what actually happened, your browser name and version, and your operating system.
• Feature requests — explain the use case and why the feature would be valuable.
• General questions — just ask. No need for a formal template.

Common Topics

The word count differs from Microsoft Word

Different tools use different tokenisation rules. Our counter uses a standard whitespace-split algorithm. If you notice a consistent discrepancy, please send us a small sample text along with the expected count so we can investigate.

The tool isn't working in my browser

Make sure JavaScript is enabled in your browser. The tool requires JavaScript to run all counting logic. If you continue to experience issues, please include your browser version and a description of what you see.

I have a suggestion for a new platform limit

Platform character limits change over time. If you notice an out-of-date limit or would like to request a new platform, please email us with the platform name and the official source for the limit.

Privacy and data questions

Please read our Privacy Policy first. If you have a specific question not covered there, feel free to contact us.

We typically respond within 2–5 business days. Thank you for helping make Accurate Word Counter better.